This is an English translation provided for convenience. The Thai version is legally binding and prevails in case of any discrepancy.

Privacy Policy

Effective: 5 July 2026

I Pay Plus Co., Ltd. respects your privacy and collects, uses and discloses personal data under Thailand’s Personal Data Protection Act B.E. 2562 (PDPA).

1. Data we collect

Identity: full name, national ID (stored encrypted), date of birth.

Contact: phone, address, email, location.

Financial/occupation: income, occupation, income documents (slips/statements).

Device: model/IMEI of the financed or traded device.

2. Purposes

To assess credit, contract, bill installments, collect debt, prevent fraud, comply with law, and improve our services.

3. Legal basis

We process data on the basis of contract performance, consent, legitimate interest, and legal compliance.

4. Disclosure

We may disclose data to necessary service partners (e.g. e-KYC and payment providers), regulators, or under lawful orders, only as necessary.

5. Retention

We keep data for up to 10 years after the contractual relationship ends, or as required by law, then delete or anonymize it.

6. Your rights

You may request access, correction, erasure, portability, objection, restriction and withdrawal of consent, and to know the reason for a credit refusal and to appeal.

Exercise your rights at support@istarmobile.co.th

7. Security

We apply appropriate technical and organizational measures, e.g. encrypting ID data and restricting access.

8. Contact

I Pay Plus Co., Ltd. · Email support@istarmobile.co.th